Welcome to Jewelry by Crimson. By accessing or using www.jewelrybycrimson.com (the “Website”) and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
About Us
This Website is operated by Jewelry by Crimson (Company Registration No. 0105554078931), located at 919/408, 32nd Floor, Jewelry Trade Center, Silom, Bangkok, Thailand 10500. Contact: +66 8239 45411 · sales@crimsongems.net.
Products & Pricing
All products are handcrafted gemstone jewelry made in Bangkok, Thailand. We make every effort to display product details, gemstone information, and colors accurately; slight variations may occur as natural gemstones are unique. Prices are displayed on the Website in the selected currency, including Thai Baht (THB) where available, and the final amount payable is shown at checkout before you confirm your order. We reserve the right to correct pricing errors and to change prices at any time before an order is placed.
Payment
Payment is due in full at the time of purchase. We accept the payment methods displayed at checkout, including major credit and debit cards processed through our secure payment providers. Your payment details are processed securely by our payment providers and are never stored on our servers. Orders are shipped only after payment has been received and confirmed.
Orders, Cancellations, Returns & Refunds
An order is accepted when we send you an order confirmation. Cancellations, returns, and refunds are governed by our Refund, Returns & Cancellation Policy and our Shipping Policy, which form part of these Terms.
Intellectual Property
All content on this Website — including product designs, photographs, images, text, logos, and branding — is the property of Jewelry by Crimson and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content for commercial purposes without our prior written consent.
Acceptable Use
You agree not to misuse the Website, including attempting unauthorized access, transmitting malicious code, placing fraudulent orders, or using the Website in violation of any applicable law.
Limitation of Liability
To the fullest extent permitted by law, Jewelry by Crimson shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or the purchase of products. Our total liability for any claim relating to an order shall not exceed the amount paid for that order. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including mandatory consumer protection rights.
Consumer Rights Notice for EU Customers
Nothing within these Terms limits or excludes any consumer rights granted under applicable European Union consumer protection laws. Customers located within the European Union retain all mandatory statutory rights applicable under local consumer protection legislation, including rights relating to refunds, cancellations, defective goods, and delivery obligations.
Termination
We reserve the right to refuse service, cancel orders suspected of fraud, or suspend access to the Website to any user who violates these Terms or applicable law. You may stop using the Website at any time.
Privacy
Your personal data is handled in accordance with our Privacy Policy.
Governing Law
These Terms are governed by the laws of Thailand, without prejudice to any mandatory consumer protections that apply in your country of residence.
Changes to These Terms
We may update these Terms from time to time. The version published on the Website at the time of your order applies to that order.